It was a Thursday morning and when I finished my morning routine I was heading to the Board of Assessment Appeals office to file a tax appeal for our house. The filing fee is $50 so I wrote a check and put it in my pocket. I went downstairs, ate my breakfast and got out the cranberry juice to mix with water for my usual breakfast drink. I shook the juice bottle and out sprayed cranberry juice on my white shirt. I had forgotten to put the cap on the bottle tightly the day before. Ugh! So, I changed shirts and put the wet one in the laundry sink with some detergent to soak. Sadly, that was not the first time I’ve done this. You would think I would remember after the first time. After my little laundry diversion I headed for Norristown with our assessment appeal.
At the Assessment Appeals office I handed the clerk the appeal, she stamped it and asked for the filing fee. I reached in my pants pocket. No check. I paused and thought, I know I put that check in my pocket, what happened to it? Oh, yeah, I put it in my shirt pocket which is now soaking with my shirt. Dumb. I told the clerk my little tale of woe. After a few seconds she said, I’ll keep your appeal stamped as received today since the deadline is only two days away. Just mail the check to me. Wow, what a break. This woman’s kindness just saved me another trip back to Norristown the next day. The trip is about two hours round trip so her gesture was a real time-saver for me. She didn’t need to do this favor for me. For all I knew she was bending the rules by doing this. She had the power to hand back my appeal and tell me to bring it back with the check. Other filing office clerks have followed the rules strictly in other situations where something I tried to file was just not quite by the book.
Since I had this experience I’ve given some thought about people’s simple acts of kindness. It sure is nice to be on the receiving end of kind acts and words. Reflecing about it makes we aware that I could do better. Give someone my place in line or that parking space, drop a dollar in the bucket, say a kind word to a stranger or a child. It seems some people spend a good deal of energy trying to gain and keep power over others in relationships, work, government and any situation where people need to interact with each other. A good deal has been written about power. There have also been studies showing how acts of kindness make the doer feel better and prompt some recipients to pass kindness on to others.
When people who have power over me show me some kindness I admire them. That clerk was a person who had the power to make me jump through hoops but instead acted kindly. She gave up some power to help me, a stranger. Just imagine what the world would look like if, just for a day, everyone gave up a little power and performed one act of kindness for someone.
And some of us need a little more kindness than others.